I just bought a bike with price of £160, but today I found the price dropped to £128, I spoke to customer service on the phone, also chatted with customer service agent on the online chat, both confirmed that I had the right to get the price difference, I only needed to go to Argos shop to get this refunded. I then went to Argos Ringwood shop at 24 Meeting House Ln, Ringwood BH24 1EY explained the case but the man in the counter told me I had to bring the bike to him! I said to him the bike is assembled already, and I also spoke to the customer service on the phone and online chat, both occasions no one told me I need to bring the assembled bike to the shop! I also tried to show him the online chat record, he simply did not bother, just insisted on “you have to bring the bike here” to prove you have bought it!” What a non-sense! He can check the record from his computer, why I need to bring the bike to him? What if I bought a fridge-freezer? should I bring it back as well? Is that Argos policy or his policy? Was he just making things difficult?! I told him what the customer service on the phone and the online chat agent told me that no need to bring the bike to the store, but he simply said “They can say whatever they wanted, but I won’t listen to that, you need to bring the bike here, otherwise you may go to other shops to get the price difference again!” ----this is so ridiculous! How could Argos’s customer service counter say this to a customer in such a nasty way? How could a customer go to different store to get price difference just because they don’t bring the bike? Argos system is right there to check if the customer claimed the price difference already, once claimed they won’t be able to claim again, how could that counter man said this to a customer?! This is disrespectful and insult! I have all the right to get the price difference! But I don’t deserve to be treated like a cheater! So disgusting! Argos need to train your staff to behave and respect, not treat customers like thief!