Order arrived on the day agreed. Got constant emails a few days before telling me my order was due. Also received messages 2 days before the delivery saying I would get 2 hour delivery window the day before the scheduled delivery which I never received, however at 7.30am on delivery day received a phone call informing me my delivery would be with me around an hours time. Also received a message saying the driver was approximately 16 minutes away and sure enough received my item 20 minutes later. The delivery person's were very helpful with my request of where to put the bulky item where it made it easier for me to manoeuvre. All in all a satisfying experience. Only scored down for the message not received 24 hours earlier stating an expected delivery window but that's being ultra picky.