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Anonymous
The customer service I received from Argos was appalling. When speaking to advisors over the phone from their contact centre they all give out conflicting information. I purchased an all in one printer once I utilised it I realised it didn't copy a full A4 sheet and would cut off the borders which meant the printer was useless to me. I spoke to advisors over the phone and they said I could take it back to store with my receipt. When I did the Manager refused as there wasn't a fault with it. I explained that their helpline said I could. She still refused. I even explained that no where does it state on the box or in their catalogue that the product would do that.They still refused. The printer is useless to me. I find Argos and their policie too rigid and not in the interest of the customer. I have been a long time loyal customer of Argos but never again would I step foot in a store again. They have lost me as a customer and I would take my custom elsewhere where it is valued.
8 years ago
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Argos has a 2.7 average rating from 4,024 reviews