I am deeply disappointed with Argos and their handling of my refund. I cancelled an order for two toddler cot beds nearly 6 weeks ago, yet I have only received a refund for one. Despite contacting customer services multiple times and speaking to five different representatives, I am repeatedly given vague excuses such as “it has been escalated” or “it’s been dealt with.” Nothing has actually been resolved. As a mother of twins, this missing refund is not something I can afford to simply let go. What makes this worse is the lack of accountability and genuine support from Argos. This is not the level of service I expected from a brand I once trusted. Argos used to stand for reliability and good customer care, but sadly this experience has left me feeling ignored, let down, and questioning whether they value their customers at all. I would strongly urge others to think twice before ordering from Argos, as their customer service no longer reflects the trustworthy reputation they once had!