I bought a Hitachi television from Argos Cardiff Bay. My son and I handled it with kid gloves - but when we eventually set it up there was an internal crack on the screen. We returned it today - the manager refused to refund, claiming we damaged it ourselves. We know we didn't - but obviously we are liars. Called customer service as he advised. They told me they could not over-rule the shop manager so that was w waste of time. Terrible service, nasty staff. Will never shop there again. I advise anyone to buy TVs from reputable companies
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