I have just visited Argos High Wycombe Retail Park to pick up a fast track order. Purchase confirmed by email. When I arrived at the store -some distance from my home town- I was told the order had been cancelled by the 'system' and that I would have to cancel, repay and wait up to 5 days for a refund. I don't understand how the 'system' can confirm an order, withdraw funds immediately but take 5 days to refund customers? Staff were both clueless and unhelpful. When I told the manager I would complain the response was along the lines of 'that's fine' or 'no problem. How do stores like this stay in business?