Had a problem with purchasing online through this site. The transaction was smooth and order went through, payment authorized. But then, I notice there is no order number. Turns out that although the website showed transaction to be successful, it did not pass through to the back end system and so my order was non-existent. The customer service was accomodating but then they were unable to confirm with me whether or not they charged my card which is a bit distressing.
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