I ordered a kettle using the Argos website on Friday 4 August and the site said it would be ready for me to collect at the Milton Keynes store on Monday 7 August. When I went to collect it, the kettle had not arrived and nobody could tell me where it was or when it would arrive. I have been in contact with Argos via Facebook and called the customer service centre to be told just the same and have the delivery window extended from 14 to 21 August. I cannot understand why getting hold of the kettle of my choice seems impossible for Argos. Needless to say I will not be shopping there again in a hurry.