Terrible, terrible experience. Given misinformation on order, courier faked signature, wrote a formal complaint as weeks later had still not received item or a refund, all they did was send me an automated reply saying a refund would be processed with no acknowledgement or investigation into the situation even regarding the fake signature by the courier!!! Disgusted by this major retailer operating this way..will never do my food or clothes shopping with them again! Back to Asda I go! And now I'm trying to write my name on the review its not allowing me to-is this to stop it being published as a one star-believe me I would have given no stars if I could!!