I tried to order 12 rolls of wallpaper online, but the drop down quantity only allows a maximum order of 10!! I called customer services who placed two separate orders to accommodate my 12 roll requirement. They took my payment, even though my order wouldn't be arriving for a while. I received 2 texts the following day, saying my orders would be delivered directly from the supplier, by 18/09/17. I've just received a further 2 texts saying it's delayed and may arrive up to 02/10/17!! Now I have decorators booked for next week, and no wallpaper. I've called and cancelled the order, but it will take 5-7 days for the refund to be processed. Absolutely shocking service.