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Michelle Wharton
Two left doors on the wardrobe, rang customer services to be met by the most arrogant man I've ever spoken too, told me I had to drive an hour away to pick up the door,I requested politely I'd like it delivered , he told me I wasn't in a position to dictate what I wanted ! I then asked to speak to his manager and he told me not in his job position to do that . I then asked for his name and he hung up on me. Second call made by my partner to a lady who , albeit friendly wanted us to drive even further then put us on hold for over 15 minutes then hung up ! Disgusting customer service , maybe you should record your employees , they couldn't care less but I know I won't be touching you again! If you provide an item that is faulty or defective it is your responsibility to rectify , to expect a customer to drive to whatever store stocks the item is blatantly wrong . Will never ever use you again , I'm left with a Ill fitting ,poor quality wardrobe that I've had to put new handles on and transfers to hide the fact that the wrong door was delivered . No help from customer services ...never , ever again and I've reported to trading standards .
7 years ago
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Argos has a 2.7 average rating from 4,024 reviews