Jason
Ordered my iPhone on the 27th, received an email confirming my order on the same day. I received a text message yesterday saying that my phone will be delivered with yodel on the release date of the 3rd. On the phone all day today with yodel and argos and they all said my parcel was on its way. I was contacted by the help desk on twitter to advise me that "Sorry for the inconvenience but your item is on backorder, and we dont know when it will be in stock. You can wait or order something else" What horrible customer service, what a let down. I will not be using this company again. As a purchase is a contactual agreement between the buyer and the seller, and I received confirmation of delivery by phone and by text i will also be seeking compensation. I am sure that this has happened to others today and I advise you look up your consumer rights.
6 years ago
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