If I could give -10 stars I would. Have a call recoring of being told once I purchased an item I could call back up and they would reimburse me my 10% back on my bank card. They then tried to tell me no only a gift card could be offered, once I told them in the court of law if that recording was played they would have to up hold it, they told me I have to go back into store to get the 10% back (when I was told to call up and they would do it). But at the same time to go all the way back to the store would cost me money that they didn't care about. Originally I had to call them 5 times to get this resolved. Me being out of pocket due to there fault is something they don't care about. Argos use to be a big compamy growing up and over years have gone down hill, I can't wait till they go out of business. So happy for shops like smiths toy store, Currys, toys r us, Wilkos, b&m, amazon ect Their customer service is a JOKE!!! As for products thank God they don't have their own brand of products as I'd hate to know the quality of them. So remember ppl when you think you need to shop with Argos you really don't. There just selling products at the same price you can get elsewhere difference is the after care customer service you would get elsewhere would be a million times better than Argos. Don't waste your time with this company.....what a JOKE!!!