On ordering the item, the salesperson did not add the takeaway item of the old washing machine to the order and could not update the order without cancelling the item and restart the whole process again. This would have meant a double debit from my account with the refund occurring within 5 to 7 days. It ordered the item because of the relatively short delivery-date of five days. I was called about 7 in the morning (while I was still asleep) and told that I machine could not be delivered for about another three weeks and was offered the 'Do I wish to cancel?' option. Everything seems 'cannot-do' with Argos, not to mention the extended wait time and then about three transfers to the person who 'can deal' with this apparently complex situation. So I just cancel and ordered went to another company which was like a breath-of-fresh air. I won't rub it in by mentioning the name but Argos really needs to get its act together.