Spent £250 on tablet exactly 1 year ago. As I was a week out of Warrenty they would not consider the diagnosis OF THE MANAGER AT PC World. The digitiser had completely gone. I am on benefits,pension credit, and do not have the money for a written report , plus I am stuck at home, my tablet and telly are my life as it is now,.They said, no report no help. The Agos manager couldn't have cared a less. I cannot afford to buy a new one. Rotten purchase. NEVER BUY REFURBISHED AT ARGOS! Lonely Christmas for me. ARGOS...I recommend everyone "stay away"