Exercise bike broken and engineer came out and said it could not be repaired and would be replaced. I received a voicemail from customer services asking me to call back to arrange the replacement which i did. They were rude and unhelpful and kept saying i shouldn't call them but should go to a shop and ask them to call an engineer to inspect the bike. After 3 calls and 2 hours customer services said they had organised a replacement bike that i had to pick up at a shop and the store manager knew all about this. Of course when i got to the shop the manager did not know anything about this. Moral of the story never ever shop at Argos