We bought a tumble dryer that turned out to be faulty. Lemons happen. BUT then the problems began when we tried to return it. They scheduled a pickup in December and failed to turn up. Since then, they have not been able to arrange a pickup with us, despite numerous phone calls. It is still sitting in our front hallway. DO NOT EXPECT DECENT CUSTOMER SERVICE, despite the nice manners of the customer service reps on the phone. DO NOT USE THEM FOR LARGE ITEMS!!
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