I bought an acer tablet and worked fine then the screen inside cracked due to no fault of my own and was told they would send it away and if they can’t fix it they would replace it but then was told it was accidental damage and that wouldn’t happen without force and I can honestly say nothing happened to it it was 4 months and said I wasn’t covered by warranty which is ridiculous surely if they hadn’t opened it which they hadn’t they just looked at the it and sent it back stating that it had to have been dropped which I know it hadn’t been so I’m left with a brand new tablet which doesn’t work and they have wiped their hands off it !!