Bought a bush tv a year ago, it failed to start up half way through warranty so contacted bush who exchanged for another tv, supposedly like for like, had that only 3 weeks and it wouldn't start properly and put itself on constant standby. Was told by bush to take tv back to Argos with receipt and their reference number for a replacement. Argos completely refused said that the tv I was returning was not the same type and not even a smart tv.
They kept my old receipt and told me to not bother to try and bring tv back.
Ended up taking the tv to the tip.
1) the tv was still under its year warranty
2) I had the original receipt
3) bush had exchanged the tv for one that was supposed to be the same
4) I had the bush reference number
5) I was shown up in the Argos store.