Very good customer services. When my first delivery of carver drawers arrived it was damaged. A rather frail item which was not at all protected for the journey. Customer services very polite and immediately ordered a further delivery the same evening. This was brought 8.30 pm by an extremely pleasant young man who helped me unwrap and thoroughly examine the second set. This product is rather flimsy for the price but looks good and does what I wanted it to do, ie hold my craft materials.