I bought a 55" tv from argos via a friend as a birthday present for my partner in July. In October the tv got a crack down screen due to an accident. I bought insurance because of accidental damage 5 weeks we have been waiting for equinox to fix tv and nothing complaints department now saying we have to wait 1-5 working days for response from them then it will be another God knows how long before it gets fixed. The way I have been treated is more than disgusting why do you pay insurance when in all honesty it's useless your complaints department an absolute waste of time and effort your repairs department same