A few days ago I ordered a freezer with delivery booked for the 21st December,I received a phone call to say delivery would be between 9.30 and 1130am. At 1104 I received a call to say the van was outside having trouble getting to my door. On looking out there was no vehicle in site. I rang the number who had contacted me and was cut off twice.I assumed they took it as a fake call. In the end I rang the 0345 number and I think the lady said she was in Stafford and would chase the order up,she was very pleasant; but could only arrange delivery on another date, I cancelled the order There and then,and will use Argos again