We ordered a freezer.They cannot offer a disposal facility for the old one(we would happily pay). We were offered a three to five day delivery timescale but were then told they had reneged on that. We received an E-mail from Indesit (that came as a surprise) but when I provided our post code(authentic and accurate for many years)it was not recognised. Contacting Argos is futile and with Indesit it is impossible because our post code does not exist.