Just been sold the wrong batteries but the sales assistant for the toy dyson ball we bought our young grandson.so not able to use until we can buy the correct ones. We also recently ordered him a ride on tractor which we ordered before his Birthday so it would arrive in time, I was given confirmation of the order and told two dates in which it should arrive out our chosen destination. It never arrived, I was then told by assistant in store, they didn't have any in the main warehouse. Very disappointing service