Placed order for home delivery. Case for holiday and birthday gift for my young daughter. Ordered in plenty of time and due to work decided home delivery was the better option for me. Delivery day they said arrived and no order. Called to ask where it was told still in delivery company depot. They would re order it and get it next day and to expect email confirning this. Have waited 7 hours to get email and nothing. Call them back and ask what is going on to be told cant get it to me on time for daughters birthday. Going to have a very upset little girl. Rubbish attitude on the phone I do apologise, yeah that still doesn't get my order to me on time. I hope I see refund of my delivery costs.