The staff at my local store are professional and helpful and friendly. My problem is with head office , I had an email which looked like it was from Argos telling me I had a voucher for my birthday , wondered how they knew it was my birthday , so went to the store and a lovely man rang the office and they informed me that it was a scam and that was it , they didn't seem bothered and have not even looked into the scam , I am a pensioner and it has scared me so much that I will now not shop online. Be aware of ARGOS scams