The product arrived damaged (the corner of one of the base was caved in so had obviously been dropped from a large height), I called Argos right away and explained, they advised to send images of the damage, they then offered a small amount back on store credit which I refused and now they are not answering any of my emails, been nearly 2 weeks since I advised the damage.
After I spoke to them on Live Chat, they advised that I would need to dismantle the product myself and take it back to store to get a refund, which would take a couple of hours for me to do, they refused to collect the item. There's no way they can resell it in it's state so they are purposely trying to create a barrier to try and shut me up.
I find it appalling customer service