Argos are good at trying to re-interpret UK retail law as it suits them. Their policy when it comes to mobile phones, laptops and cameras is that they don't take them back. They are on dodgy ground here where they attempt to avoid their responsibilities in law. I bought a laptop that was not as described and they have made me jump through hoops to get a refund. Their initial response to my complaint was that they were sorry I hadn't got what I wanted but they would do nothing. Then they would offer me Gift Cards. The final offer after a week of complaining (including to the CEO Mr John Walden - john.walden@argos.co.uk - postal address 489-499 Avebury Boulevard, Saxon Gate West, Central Milton Keynes, MK92NW) was a refund and a £20 token as a gesture. This smacks to me of a clear strategy that they will not fulfill their obligations unless they are dragged kicking and screaming to do it. I'm upping the ante by taking them to Court, reporting the matter to Trading Standards and I have already said that I will give them poor reviews where I can - consequently I am writing this. I have every expectation that I will win and it will cost ARGOS considerably more than it would if they had just done the right thing in the first place. They stack cheap stuff high and it may appear tempting but the price you pay with dodgy descriptions, misleading promotions and lousy aftersales service is what you get. A rubbish company with dodgy practices and no sense of fairplay. Go to Currys or Ebuyer - this bunch don't deserve your business.