The most appalling customer service ever. I bought a mobile phone which I was unable to set up. Took it back to the shop where they set it up. Could not use mobile as I didnt have the PIN. Went back and told me I should have got the PIN when setting up. As there was no PIN the phone was useless and they refused to refund. Only when I became angry did they refund the money minus £20 - so 3 trips and £20 down - dont go to this place - they are rude and aggressive and you have to fight for your statutory rights
