Shocking how dense customer service are. Someone quoted computer says no I 100% agree! An advisor firstly sent me on a wild goose chase after approx and hour arguing that although the item had been bought over a year ago, thus over warrentee! We had only opened an used it for eight! She then accused me of lying and said that you could have used it for longer. Wow. Just wow. We bought a chest of drawers for my daughters room. Although we bought it over a year ago we have only been using it for 8 months. The drawers have literally fallen off! Nothing they can do?! 😡 I didn't even want a new one or a refund, just a new set of runners to try and fix it! Only because the ones used on the chest of drawers are specific to it and we cannot buy. Pathetic! Rubbish customer service, rubbish product (Argos own), never again.