My husband purchased what he thought was a new laptop for me for Xmas, (we are not tech savvy) and as a result he purchased a Chromebook. We took it back to the store, we were not looking for a refund, we were looking to upgrade to a Windows 10 laptop. Store refused on the basis that the seal on the box had been broken, despite the refund/exchange policy on the reverse of the receipt. Will never use Argos again
