Bought a wood effect duck lamp and duvet cover set from Longwater store. The duvet cover listing online and in store said it was easy care polyester cotton but when I paid and collected it, the packaging said cotton so not easy care and cannot be tumble dried so was refunded which took days to reach account. When I got home with lamp and took it out of the box the lamp was placed upside down in the box, there was no protective packaging inside apart from a couple of bits of cardboard, the foot of the duck was broken off and on closer expection one other foot looked like it had been previously broken off and repaired. No more duck lamps available in this store or city centre store and nearby Sainsbury’s haven’t got one either. Don’t they check goods returned to them or have quality control at their factory? Wanted to leave a review as all reviews for duvet set and duck lamp are favourable.