Ordered beds from argos in the Christmas sales which was over 6 weeks, finally delivery day came and no beds... Called customer services who didn't really know what was going on, on one hand they were telling me the beds were just out of stock and on the other they were saying the beds were discontinued. Having finally spoke to a manger it was confirmed the beds were discontinued. The manager I spoke to came across really understanding and sympathetic, he asked me to select alternative bed which I thought was a fair compromise knowable, what I didn't know was he was expecting me to pay the difference in the price which was £210 more then what I originally paid, I couldn't believe this. When I challenged him, he said " have your money back" another shock, obviously my custom means nothing to Argos!
I wasn't going to take this lying down so I have emailed their head office it's been 3 days and I haven't even had notification that they have received my compliant... And they still have my money....