Bathroom furniture ordered which arrived damaged. Hole in box had been covered by Argos label. Was replaced free of charge but should never have been dispatched in the first place. Can't blame Yodel for this one! Purchased CD player which played once. Was replaced free of charge but had to visit store to get this done which was inconvenient and costly (fuel and parking). This was bad enough but today Argos have managed to provide the worst shopping experience I have ever had. A wardrobe which took six weeks to arrive, arrived damaged. Delivery was refused. Contacted 'customer services'. Oh Dear! Unhelpful. Arrogant. Rude. Ignorant and lacking in any sort of customer service skills. It was made quite clear that Argos do NOT value any of their customers and would rather lose them than try to resolve a problem. Replacement was offered but another six weeks wait. As there is every chance that the replacement may well be damaged when it arrives a refund was asked for instead. This will take at least five days. Why?
Where I work we can refund instantly and I'm sure if I treated a customer the way that Argos have treated me I would be looking for another job! Looks as though I'm joining the ranks of dissatisfied customers who will NEVER use this awful retailer again.
The worst company by far that I've ever had the misfortune to have dealings with.