Order was due today and received nothing although my online account is saying its been delivered. Well no it hasn't so why put that it has?? An hour and 10 minutes of holding to customer services. Sorry we can't help at this time no one is answering the phone in the warehouse!!please ring back at 8.30 am absolout c@@k wombles. Just an email saying we can't deliver untill such and such would suffice. But nope just update the system to delivered and make me chase you to make sure you haven't left it at someone else's address etc.