I bout a £103.99 MAxi climber July 2019, it broke after 2 months rang Argos they changed it the next day. March 2020the same break happened on the replacement MAxi climber, stores and phone lines now closed due to COVID went to Argos pick up point in Argos told Argos would stand to date when stores opened again. Went to Argos Kilner way today, told to call number 03456004408, number told me to go on live chat, waited 25 minutes on live chat for someone called Oceana. Explained in chat, she said I was out of year warranty, tried to explain I'm not, Oceana sent same message out of warranty. Oceana did not read what I'd put properly and went on to add a sarcastic smiley face and waste my time being facetious. No further forward. Apparently my only option now is to write an official complaint which I will do. Don't buy a maxi climber they break very easily and the you can't get them replaced, ending up with a big piece of equipment gathering dust.