Given the truly appalling customer service today (non delivery when promised both at time of order and by text, waiting all day, no word from anyone until I inquired, having to wait possibly 5 days before I hear from the courier, etc), what is your cancellation/return policy for something that's being delivered? If I can get something similar for delivery next week from someone else, I’d love to cancel this order, but first I want to know your policy. Order # 241084313
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