TRIED 3 DAYS TO MAKE CONTACT, THEY EXPECT EVERYBODY TO BE ONLINE AND HAVE A COMPUTER. NOT ABLE TO MAKE ANY CONTACT OR SPEAK TO TECHNICAL DEPT ON THE PHONE.VERY DIFFICULT TO EXCHANGE THE PRODUCT AS ITS A CYCLE .THE MAKERS REFER ME BACK TO ARGOS. CHAT LINE ALWAYS ALTERNATES BETWEEN 12 MIN WAITING TIME AND 17 MIN