Covid - 19 colleagues incompetent!
Recently went to my local asda *Glasshoughton* I politely mentioned to the GSM - that the safety Marshall wasn't wearing her mask correctly (it was under her nose) GSM incredibly said some people don't like to wear a mask over their nose! Yep gods honest truth! Few minutes later saw the same person (manager) remove his face mask to speak to another colleague approx 2 ft away! Shocking to see. I actually emailed the CEO, regarding the lack of respect to government guidelines, I got a big standard automated response! (as expected) then wait for this - went in today, the very day after asdas press release regarding their ongoing efforts to protect colleagues/customers etc prior to lockdown II. The very same safety Marshall - 3rd time in a row was NOT wearing a face covering correctly! She was rude & abrupt. Even insulted my intelligence by saying *she wasn't a safety Marshall she was wearing a safety Marshall fleece as she was cold*..! This is from FRONT OF HOUSE safety Marshall.! Shocking customer service whilst doing my shop with my 2 year old daughter I saw approx 7 maybe 8 colleagues flouting government and asda policy regarding the wearing of face coverings.. Incredibly sad and disappointed in the unprofessional manner of the store.