we ordered our groceries on the 14th of December for the next day between 9-10pm. Received a confirmation that the driver is on his way... waited until 12am and no one showed up. The following day our Asda account said that our delivery was successful! We didn’t receive anything. Immediately we phoned customer services and all the lady on the line could say is that sometimes the store doesn’t have enough drivers or food in store and all they could offer was a refund. Very unprofessional and disappointing.
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