This morning I had a phone call from the Asda delivery driver (I live in a flat) saying I'd have to come downstairs and get the food order because he's not allowed to enter any communal area, I replyed "I can't, I'm disabled", he then just repeated himself. His statement, I believe, has to be his own lazyness invention, he couldn't be bothered to walk up one flight of stairs. I could hear the attitude in his voice, so just said "take the order back", to which he, sarcastically replied, thank you. What he said meant that anybody in the uk, maybe world, who lives in a flat / appartment / multi occupance property will never ever get an Asda delivery again. All this means to me is, I'll never shop in / from Asda again, perhaps anyone else that lives in my circumstances, flat etc, should change their online shopping arrangements before they get let down by surly Asda staff. Oh, by the way, I was let down by Asda today, but got back on my laptop to order from another supermarket chain, getting it tomorrow, big deal, Asda's loss. K L Barrowcliff