I have been a loyal customer for years but I read my emails today and yet again I have been let down by Filton store I ordered diced turkey and they are sending turkey mince you can not have mince in a casserole I keep sending it back and doing feedback and reviews and nothing happens the substitutes from Filton store are getting worse or lots of items out of stock I am a carer and no one can drive in our house for medical reasons and we have no transport or family support to help us