Awful service!! worst home delivery of all supermarket chains!! We ordered groceries on
scheduled to be delivered on Thursday 17th September 8-10 PM slot order#17691245785
and STILL awaiting delivery of same while writing this on 21st September.
What is apalling is the way ASDA representatives have acted in this whole matter, we have called
them everyday since Thursday enquiring order status but all we get is recited response from their
rude customer care and NO action. Every single time we have called complaints department they have
been casual about this and end up saying store manager will call us but to our dismay this store
manager is nowhere to be found or never gets in touch. How can one of the major chains in
supermarket be so unprofessional!!!
We have used other supermarket chains Tesco, Morrisons etc and they have been so good with
constant delivery information or prior notice about delivery status if it is getting late for 5 mins etc.
This is last time we are ordering anything for delivery from ASDA.