Very disappointing customer service, I pre ordered 53 packets of cookies well in advance. I saw the order details put into the order book myself, when Isent to collect them, they had not been ordered, the staff couldn't have cared less, very rude, 'To bad, we can't do anything about it now' . This was at the Middlebrooke store, Bolton. I would not recommend them. You cannot rely on them, I certainly will think twice before I shop at Asda again.