I ordered a home delivery one week ago for today. It was the food for the week and some Christmas things as I don't have the possibility to move.
They canceled the order the same hour it has to arrive... without any clear reason. I called customer service and they said that no driver was available, but looking at the booking slot, there was the possibility to book again for triple the price! Like 6/8£.. so drivers were available..just you know...you have to pay more obviously. No action to meet halfway was taken, like at least reschedule with the same delivery price.
Very disappointed ...