Delivery did not arrive today Made a complaint to Asda today as my online grocery order did not arrive. I received an order confirmation email but no updates on delivery. After waiting 2 hours from the expected delivery slot I called customer services to find out where my order is to be told the driver had marked it as a “missed delivery” as he could not find my address?! No phone call from the driver or Asda just marked as missed. Crazy when Asda have been delivering here for years. Response to my complaint was the usual apologies and then the phrase “unprecedented times” thrown in. That would have probably worked in 2020 when there was a pandemic but not now for very bad customer service. Needing to wait now for my monies to be refunded back to me as it is still pending payment. I have made the decision to cancel future orders and will not be using their online shopping again.