Your delivery drivers, Charles, went above and beyond today. I didn't realise he was deaf at first and I only mention it so that you compliment the right gentleman. He brought my shopping in, helped me unpack it and then managed to take the security tag off a bottle of gin which was needed for Saturday. I am unable to go out to the shops as I used to once upon a time and I am so grateful for the help I reveived. Please pass on my thanks. Regards Janet Lowe
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