I had an order scheduled for delivery on Saturday 7th September. The order was NEVER delivered despite the fact on my account it is showing as delivered! I spoke to customer services who cancelled the order (or at least that was what I was told) my account tells a different story!. I was promised refund within 3-5 working days that has been and gone so far no refund. I have emailed on at least five occasions, and tweeted once. I have had a reply to my tweet, gave the info asked for. I am now waiting to hear exactly what happened. I noted on the tracking that the delivery times kept changing. I smell a rat here and that usually means you ate dealing with one. I will never shop with Asda again Online.