Ordered two bottles of wine online: Barefoot pink Muscato. £8.25 Barefoot Merlot. £10.95 Total : £19.20 plus their service charge took it to £23.70 They substituted both. What they sent: Halo White Grenache. £6.00 Jam Shed Shiraz £2.50 So we paid £23 plus, and got £8.50 worth of goods. What a rip off. Completely indifferent to customers requirements. Cowboy profiteering. That’s one way to keep your profit margins high. Disgraceful customer Service. No receipt in the delivery, obviously someone knows they’ve done a disservice. Ordered via deliveroo, have asked for a refund as this was totally not what we requested.