I had an order arranged for tonight between 6pm and 8pm. I received a text at 11am this morning saying the order had been cancelled. No explanation was offered. When I rang the customer services, ASDA could not offer an explanation as to why they had cancelled my order. As well as this, they offered me a £10 'good-will gesture'. When I said i wasn't happy with this, they cut my off the line.
For such an abysmal service from such a large company, I think that is disappointing and shocking.